This is a practical draft, not legal advice. Replace all bracketed contact details and obtain review by a qualified Tanzanian lawyer before accepting live orders.
1. Who we are
These Terms govern purchases from AB Global Holdings Limited trading as Mtunda Imports (“Mtunda”, “we”, “us”). Our place of business is [ADD REGISTERED PHYSICAL ADDRESS BEFORE LAUNCH]. Contact: support@example.com or [ADD SUPPORT PHONE BEFORE LAUNCH].
2. Your agreement
By registering or placing an order, you confirm that you are at least 18 years old or acting with a parent or guardian, that your information is accurate, and that you accept these Terms and our Privacy, Returns, Shipping and Payment Policies. We record the version, date, account, IP address and transaction connected to your acceptance.
3. Products, prices and order review
Product descriptions, availability, total price and fulfilment type are shown before checkout. You may review, correct or remove items before placing an order. An order acknowledgement does not guarantee acceptance; we may reject or cancel an order for stock, pricing, fraud, legal or delivery reasons and will return money due.
4. Local and imported orders
“Available locally” items are held in Tanzania. “Order from abroad” items require sourcing and international transport. Estimates are not guarantees and may be affected by suppliers, customs, carriers or events beyond reasonable control. Any delivery period different from the statutory default must be clearly agreed with you before payment.
5. Customer duties
You must provide a reachable Tanzanian phone number, accurate delivery address, lawful payment, and timely cooperation for delivery. You must not misuse accounts, payment systems, promotions, content or services.
6. Liability and mandatory rights
Nothing excludes rights or remedies that Tanzanian law does not allow us to exclude. To the extent lawful, we are not responsible for indirect or unforeseeable loss. Our liability for a claim connected to an order is limited to the amount paid for that order, except where law requires otherwise.
7. Disputes and law
Contact us first so we can investigate. These Terms are governed by the laws of the United Republic of Tanzania. Courts or competent authorities in Tanzania have jurisdiction, without limiting mandatory consumer complaint rights.
Contact
AB Global Holdings Limited trading as Mtunda Imports
[ADD REGISTERED PHYSICAL ADDRESS BEFORE LAUNCH]
support@example.com · [ADD SUPPORT PHONE BEFORE LAUNCH]