This is a practical draft, not legal advice. Replace all bracketed contact details and obtain review by a qualified Tanzanian lawyer before accepting live orders.
1. Accepted methods
We may offer ZenoPay mobile-money push (M-Pesa, Airtel Money, Tigo Pesa and Halopesa), hosted Visa/Mastercard checkout, TAN QR/Lipa Namba, bank transfer and cash on delivery. Availability may vary.
2. Authorisation and status
An order is not paid until our system receives reliable provider confirmation or an administrator verifies payment. A pending screen or mobile prompt is not proof of payment. Never share your PIN or one-time code with our staff.
3. Charges, failures and refunds
The checkout displays the order amount in TZS. Your provider may disclose its own charges. Failed or duplicate transactions will be investigated using the provider reference. Approved refunds are sent through an appropriate original or agreed channel and processing time may depend on the provider.
4. Security
Payment API keys and wallet PINs are server-side secrets. Card entry occurs on the hosted provider page. Report suspicious communication immediately to support@example.com.
Contact
AB Global Holdings Limited trading as Mtunda Imports
[ADD REGISTERED PHYSICAL ADDRESS BEFORE LAUNCH]
support@example.com · [ADD SUPPORT PHONE BEFORE LAUNCH]