This is a practical draft, not legal advice. Replace all bracketed contact details and obtain review by a qualified Tanzanian lawyer before accepting live orders.
1. Data we collect
We collect identity and contact details, account credentials, delivery information, order history, payment status and references, consent records, communications, device/IP data, and fraud/security information. ZenoPay and mobile-money or card providers process payment credentials; we do not store full card details.
2. Why and lawful use
We use data to create accounts, perform contracts, process and deliver orders, send transactional messages, prevent fraud, keep financial records, comply with law, resolve complaints, and—only with optional consent—send marketing email.
3. Sharing and international processing
We share only what is reasonably needed with payment providers, suppliers, carriers, hosting/email providers, advisers, regulators and authorities. Imported orders may require cross-border processing. We apply contractual and technical safeguards appropriate to the processing.
4. Retention, security and your choices
We retain records for operational, tax, legal, dispute and fraud-prevention periods, then delete or anonymise them. You may request access, correction, deletion where applicable, objection, restriction, or withdrawal of marketing consent by contacting support@example.com. Withdrawing marketing consent does not stop essential order emails.
5. Cookies and complaints
Essential session and security cookies keep accounts, carts, language choice and checkout working. Contact us with privacy requests or complaints. You may also approach Tanzania’s Personal Data Protection Commission where applicable.
Contact
AB Global Holdings Limited trading as Mtunda Imports
[ADD REGISTERED PHYSICAL ADDRESS BEFORE LAUNCH]
support@example.com · [ADD SUPPORT PHONE BEFORE LAUNCH]